If you smell gas, suspect carbon monoxide, see fire or smoke, or feel there is immediate danger, leave the property and call 911 or your utility emergency line before contacting us.
When your heating or cooling system fails in extreme Alberta weather, do not wait until regular business hours. Call our dedicated emergency line for prompt professional dispatch.
24/7 Emergency Service · Alberta
Our standard office line handles scheduled estimates and regular weekday appointments, while our dedicated emergency line operates 24 hours a day for urgent situations. When you face a total loss of heat at -28°C, a sounding carbon monoxide detector, a persistent gas odour, or air conditioning failure during an extreme heat advisory, our certified technicians respond promptly. We travel in fully equipped service vehicles carrying universal igniters, flame sensors, run capacitors, blower motors, and control boards so urgent repairs can be completed during the initial visit.
If an unusual manufacturer component requires ordering from local suppliers, we ensure your building remains safe and protected against freezing pipes. We provide space heating options, execute safe system shutdowns when necessary, and schedule the earliest priority morning repair. You will never be left uncertain about the status of your heating or cooling system.
An HVAC emergency includes a complete heating failure during subzero winter temperatures, a sounding carbon monoxide alarm, a strong smell of natural gas, active water flooding from a cracked plumbing lines, electrical burning smells from equipment, or total loss of cooling during an extreme summer heat warning with vulnerable occupants. If you smell gas or suspect carbon monoxide, evacuate the building immediately and contact emergency authorities before calling for service.
If your furnace stops working in freezing weather, first verify that your thermostat is set to heat with the temperature set above room temperature, confirm your electrical panel breaker has not tripped, and check that your exterior furnace exhaust vents are not choked with snow or ice. If those checks do not resolve the problem, call our emergency line immediately. To retain warmth and protect plumbing while waiting for dispatch, close interior doors, open under sink cabinet doors to keep water pipes warm, and avoid using dangerous open flames or outdoor heaters indoors.
Our 24/7 emergency service provides rapid dispatch across Alberta. When you call our emergency number, our on call team prioritizes life safety calls, such as homes without heat in subzero temperatures or properties with urgent gas or carbon monoxide concerns. We provide an estimated arrival window immediately over the phone and dispatch certified technicians in fully equipped service vehicles prepared to complete immediate repairs.
Yes. Our certified technicians arrive in service vehicles stocked with essential diagnostic tools and universal replacement parts, including hot surface igniters, flame sensors, run capacitors, blower fan motors, safety switches, and electronic control boards. In the rare event that a proprietary manufacturer part must be ordered, we secure your heating equipment, provide temporary heating solutions when needed, and prioritize daytime installation as soon as suppliers open.
Office (780) 982-2577. 24/7 emergency service (780) 982-3377.
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