This page outlines how JUJCO Heating and Cooling protects customer information, delivers service quotes, and conducts transparent business operations across Alberta.
JUJCO Heating and Cooling is committed to safeguarding the personal information of our clients across Alberta. We only collect the details necessary to schedule service appointments, deliver accurate estimates, and complete heating and cooling projects safely and efficiently. This information typically includes your name, phone number, email address, physical service address, and specific details regarding your HVAC equipment. We never sell, trade, or distribute customer information to third party marketing companies.
We utilize collected customer details strictly for practical operational purposes. This includes dispatching technicians, preparing written project estimates, providing seasonal maintenance reminders, and following up on completed installations. All financial transactions are handled securely through PCI compliant payment processors. We do not store credit card numbers on our local office computers.
We retain customer service records only as long as required for ongoing warranty support, accounting records, and regulatory compliance. You may contact our administrative team at any time to review, update, or request the removal of your personal contact information, subject to applicable legal requirements.
Our website uses standard cookies and aggregated analytics tools to monitor website performance and improve browsing experience. You can adjust your browser settings to disable cookies at any time without impacting your ability to request service or contact our team.
Our technicians perform thorough on site evaluations before presenting clear written estimates. We review all scope items with you in advance, and we never proceed with additional billable repairs without your explicit authorization.
New heating and air conditioning installations include full manufacturer equipment warranties alongside our dedicated JUJCO installation and labour warranty. Complete warranty terms and coverage periods are clearly itemized on your final invoice.
During extreme Alberta weather, situations involving complete loss of heat, gas leaks, carbon monoxide alerts, or loss of cooling during severe heat warnings are prioritized for prompt dispatch. Rates for after hours or holiday emergency dispatch are explained upfront during initial phone intake before a technician is sent to your home.
For privacy questions or service inquiries, contact our team by email at info@jujcohvac.com or call (780) 982 2577.
Contact